Position Available: Concierge
Company: The Ritz-Carlton Club and Residences
Address: 690 Market Street
City: San Francisco
Zip: 94104
Phone#: 415-293-6186
Job Description:
•Access all function of computer system
•Answer all telephone calls within three rings clearly, using the Ritz-Carlton Standards of Telephone Etiquette.
•Ensure key handling and control procedures at all times.
•Ensure that everyone is greeted with the Ritz-Carlton Three Steps of Services.
•Ensure that he lobby and work area are neat, organized and secure.
•Ensure that the post is not left unmanned at any time.
•Handle and resolve all resident complaints, fill out the Incident form for Management and record it in the daily logbook.
•Handle resident inquires and coordinate requests for services.
•Maintain all logs and documentation pertaining to residents, guests, and vendors.
•Maintain complete knowledge and comply with all Residence, Hotel and Residential policies and procedures.
•Maintain complete knowledge of all residential functions and/or services
•Maintain focus on security systems, including monitors and alarms, and take prompt action in an event of a security problem.
•Maintain the cleanliness of the work area, lobby and storage room.
•Maintain thorough knowledge of all neighborhood activities, restaurants, entertainment venues and houses of worship.
•Receive, accept, deliver and document all incoming package for residents.
•Supervise all activities in and around the lobby per house rules.
•Transition information and records efficiently at the beginning and end of a shift.
Requirements:
•Demonstrated experience in service and hospitality.
•Excellent oral and written communication skills.
•High school diploma or equivalent.
•Strong organizational skills with the ability to handle multiple priorities.
Comments: Please apply online for this position: http://careers.ritzcarlton.com > Your Opportunities > Non Management Position > Zip Code 94104
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Position Available: Concierge
Available: 1
Company: Rosewood Sand Hill Hotel
Address: 2825 Sand Hill Road
City: Menlo Park
Zip: 94025
Phone: 650.561.1500
Fax: 650.561.1501
Job Description: Provides information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. Escorts VIPs to assigned guestrooms, informing guests of hotel services, features and room amenities. Attends to immediate needs of VIPs upon arrival and follow through attention throughout stay.
Requirements: Skills:
Administrative Support -> General Office, Reception/Greeting, Heavy Phones, Travel Arrangements
Position type:
Full Time
Comments: Nestled amid 16 pristine acres in Silicon Valley, Rosewood Sand Hill melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and stunning Bay Area views of the Santa Cruz Mountains. Far more than a typical luxury hotel, Rosewood Sand Hill appeals to an array of guest experiences with resort-like amenities, lush courtyard gardens and local charm. Whether relaxing in the largest guestrooms on the peninsula, indulging at Sense, A Rosewood Spa™ or delighting in the freshest of local ingredients at Madera, guests enjoy unparalleled attention to detail and impeccable service at this urban oasis.
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St. Regis Residences, San Francisco , the height of San Francisco style, delivers extraordinary hospitality. A 40 story, mixed use development, the building consists of St. Regis Residences, the St. Regis Hotel and the Museum of the African Diaspora. Just steps away from San Francisco Museum of Modern Art, Yerba Buena Gardens , the newest galleries and restaurants, St. Regis is where you want to be.
We are seeking professionals with an outstanding service attitude for the following positions:
Concierge
Facilitate and maintain any and all requests and requirements of our homeowners. This includes scheduling leisure activities, but also includes coordinating access to homes for guests and vendors, as well as assisting in the daily requirements of their lifestyle and upkeep of heir homes. Offer assistance and/or information to homeowners regarding the hotel and its facilities and the surrounding area with its restaurants and attractions. Answer questions and make arrangements for dining, entertainment, travel, recreation, health and beauty and other services. Maintain accurate records of all arrangements made. Must have excellent knowledge of San Francisco offerings and surrounding areas. Must be able to build relationships with a discerning clientele. Maintain current information and materials about the hotel and a current resume book related to special events in the hotel and city. The ability to maintain a professional and concerned presence during periods of intense activity is important for success in this position. Must possess excellent written and verbal communication skills and be computer savvy. A minimum of two years previous experience in a high end, luxury residential environment needed. High school or equivalent education required. Bachelor's Degree preferred. Multi-lingual skills helpful.
Individuals interested in this positions should apply on line at www.stregis.jobs\sanfrancisco or in person Monday through Friday from 9:00am - 11:00am or 1:00pm - 3:00pm at:
South of Market Employment Center
288 7th Street , San Francisco , 94103
For questions, please contact Judy Fisicaro, Human Resources Director at
415-284-4081.
